check the label: always follow the care instructions on your garment’s label. 

cold water wash: wash in cold water to prevent shrinking and color fading. wash with like colors, and make sure zippers are zipped and any velcro is secured. 

gentle cycle: use a gentle or delicate cycle to protect fabrics and maintain their performance. 

mild detergent: choose a mild, eco-friendly detergent free of harsh chemicals and fabric softeners. 

air dry only: skip the tumble dryer. lay flat or hang your gear to air dry. 

avoid direct sunlight: dry garments away from direct sunlight to prevent fading and material breakdown.  

spot clean: for small stains, spot clean instead of washing the entire item to extend its lifespan. 

air it out: after use, air out your gear to remove moisture and odors—reducing the need for frequent washing. 

skip fabric softeners: fabric softeners can leave residues that impact moisture-wicking and breathability. plus, they’re not environmentally friendly. 

protect your gear: be mindful of sharp objects, zippers, and rough surfaces to avoid snags or tears. 

bright colors: wash bright, saturated colors separately to prevent dye transfer and keep them vibrant. avoid contact with light-colored fabrics. 

vietnam is a global leader in technical product production, renowned for its skilled workforce and cutting-edge facilities. this allows us to achieve the durability and attention to detail you have come to expect from us. our vietnamese manufacturing partners hold certifications that reflect their commitment to responsible practices: 

select items, like our HLS Sorino | WS pieces, are produced in europe, where we collaborate with mills and factories known for their high-quality materials, sustainability, and niche expertise. european manufacturing allows us to use innovative techniques and bring a specialized focus to certain products.

all standard deliveries within canada are carbon-neutral. we partner with Canada Post, who offset emissions generated by ground shipping while working towards emission reduction targets across their operations. 

for faster shipping, we use FedEx. between 2009 and 2020, FedEx reduced CO2 emissions intensity by nearly 40% while handling a 110% increase in daily package volume. their goal is carbon neutrality by 2040.

our Vietnamese headwear factory is LEED gold certified. this signifies that their building meets high standards for sustainability and environmental performance, including energy efficiency, water conservation, and indoor air quality, as established by the Leadership in Energy and Environmental Design (LEED) program. 

the B Corp certification is a label awarded to businesses that meet rigorous standards of social and environmental performance, transparency, and accountability, as assessed by a third party. it’s a reflection of our commitment to ethics, transparency, and responsible decision-making across every part of our business. 

the b lab, the nonprofit behind B Corp certification, works to use business as a force for good, building a more inclusive, equitable, and regenerative economy. learn more about their mission at bcorporation.net. 

our B Corp journey made us a stronger company. it pushed us to improve transparency, accountability, and decision-making, while reinforcing the values that shape our culture.  

the certification process helped us identify strengths, uncover areas for growth, and establish long-term ways to ensure responsibility is always at the core of what we do. 

the B Impact assessment prompted us to rethink business practices and consider better solutions. it covered everything from human resources, accounting, and operations to product design, manufacturing, logistics, and customer care. the process made us better—now, it’s our responsibility to keep moving towards better. 

this is just the beginning. as a B Corp, we embrace the challenge to continuously improve while growing alongside B Lab, who remains committed to upholding the most rigorous social and environmental standards. 

it’s a collective effort. everyone at ciele shares the responsibility of considering the impact of their decisions—from product development and supply chain partnerships to employee wellbeing and community action. 

to guide this, we use a 6-question decision-making tool that reflects the DNA of our company and the thinking that has shaped our work since day one: 

1 - would we be willing to share this initiative publicly? 

2 - will it create a strain on our financial situation? if so, is it justified? 

3 - will it help improve justice, diversity, equity, and inclusion within our team or wider community? whose perspectives are missing, and how can we include them? 

4 - what is the environmental impact, and is there a less harmful alternative? 

5 - will it create a strain on employee workload or wellbeing? 

6 - will this move us towards better? 

suppliers must comply with all applicable laws and regulations and operate with integrity, honesty, and transparency. this includes a firm commitment to anti-corruption and fair dealings in all aspects of business. 

suppliers must minimize their environmental impact through sustainable practices, such as reducing waste, conserving energy and water, recycling, and monitoring greenhouse gas emissions. hazardous materials must be handled and disposed of responsibly. 

suppliers must adhere to this code of conduct and all applicable laws. ciele may monitor compliance through audits or other means, and facilities are expected to cooperate fully and transparently.