may giveback to nonprofit partner WORK
1% of all sales, with an option to add on top at checkout
free "trackable" shipping in Canada and USA
time sensitive? ...... opt for "premium shipping"
we continue to monitor the Covid-19 situation.....
all orders continue to be fulfilled, details here
free "premium" shipping on orders $75 USD / $ 100 CAD (see faq)

support

we love connecting with runners and we’re incredibly proud of our product. please complete the most appropriate request form below, and we’ll direct your request to the right place:

let us know what’s on your mind:


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    your Message

    by using this form you agree with the storage and handling of your data by this website.

    before completing a request form, please consult shipping information on our delivery page and these helpful tips below.

    • haven’t receive a confirmation? check your spam box — all orders receive a confirmation email with tracking once shipped.
    • if you opted for premium shipping: all premium shipping order are shipped with FedEdx. use your tracking number on fedex.com and sign up to receive delivery notifications.
    • if you opted for free standard shipping: all standard shipping orders are shipped with Canada Post. use your tracking number at Canada Post. once your item enters you country, you can use the same tracking number with your country’s national postal service for the most accurate updates.
    • please be advised that orders outside canada and USA are subject to duty and customs fees determined by your country. shipping charges incurred on your order at check-out do not include duty, import or VAT taxes. we are not responsible for these fees.

    still at a loss? please submit the form below:


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      tracking information or order number

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      by using this form you agree with the storage and handling of your data by this website.

      we’re sorry to hear the product isn’t performing as expected, please reach out below:


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      sorry it’s not a perfect fit! for all return and exchange requests, complete the form below:


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