- Orders within New Zealand are tax inclusive and prices include 15% GST
- Order to Australia are tax exempt
- Shipments within North Island: Post Haste Courier tracked package – 1 to 2 business days
- Shipments to South Island: Post Haste Courier tracked package – 2 to 3 business days
- Shipments to Australia are sent via NZ Post (Tracked International Air Satchel)
- Delivery target: 3 – 10 working days
Order before 11am to receive the fastest shipping service
If your cap needs cleaning, feel free to throw in the washing machine on cold and hang to dry.
No problem! If you’d like to return your cap due to a style, fit or sizing issue, let us know within 60 days of your purchase via our website’s contact form.
If you’re looking to exchange your cap, reach out via our contact form to request an exchange. Please be sure to include your 5-digit order number in your request for a speedy turn-around!
Please note that return shipping costs are the responsibility of the buyer. This excludes any shipping costs related to our “Million Miles” guarantee and warranty replacements.
We’re sorry to hear your cap isn’t performing! Please use our contact form to describe any issues related to your cap, and you will receive a follow-up email with further instructions for our “Million Miles” guarantee program.