- All prices are tax inclusive
- Shipments within North Island: Post Haste Courier tracked package – 1 to 2 business days
- Shipments to South Island: Post Haste Courier tracked package – 2 to 3 business days
- Shipments to Australia are sent via NZ Post (Tracked International Air Satchel)
- Delivery target: 3 – 10 working days
- COVID-19 delivery update: Due to the the extra security measures in place to prevent the spread of COVID19, along with a reduced flight capacity between NZ and AU, some Australian orders are currently taking longer than 10 working days. Please expect delays.
Order before 11am to receive the fastest shipping service
If your gear needs cleaning, feel free to throw in the washing machine on cold and hang to dry.
No problem! If you’d like to return your order due to a style, fit, or sizing issue, let us know within 60 days of your purchase via our website’s contact form.
If you’re looking to exchange your item, reach out via our contact form to request an exchange. Please be sure to include your order number in your request for a speedy turn-around!
Please note that return shipping costs are the responsibility of the buyer. This excludes any shipping costs related to our “Million Miles” guarantee and warranty replacements.
We’re sorry to hear your product isn’t performing! Please use our contact form to describe any issues related to your item, and you will receive a follow-up email with further instructions for our “Million Miles” guarantee program.